Legal & Policy

Terms & Conditions

Terms and Conditions

Effective Date: 01 May 2026  |  Version 1.0

IMPORTANT NOTICE: Surgeoninfoz is an independent surgical advisory information service. We do NOT provide medical diagnosis, clinical treatment recommendations, prescriptions, or any form of regulated medical advice. We do NOT recommend specific surgeons, hospitals, or surgical procedures. All final decisions regarding surgery and medical care rest solely and exclusively with the patient and their chosen medical professionals.

2.1 Acceptance of Terms

These Terms and Conditions ('Terms') govern your access to and use of the website www.surgeoninfoz.com and all advisory services provided by Surgeoninfoz ('we', 'us', 'our'). By accessing this website or using our services in any manner — including booking an advisory call, sending a message, or reading content — you confirm that you have read, understood, and unconditionally agreed to these Terms.

If you do not agree to these Terms, please discontinue use of this website and our services immediately.

2.2 Nature of Services — Critically Important

What Surgeoninfoz Is

Surgeoninfoz is an independent information and advisory service. We provide general educational and organisational information to help individuals make more informed decisions when navigating surgical situations. We help patients understand what questions to ask about their surgical recommendation, and we help you understand what to look for when evaluating a surgeon's credentials and suitability for your specific type of procedure.

What Surgeoninfoz Is Not

Surgeoninfoz is NOT a medical service, clinical advisory, telemedicine platform, hospital, diagnostic centre, or healthcare provider of any kind. We do NOT diagnose medical conditions. We do NOT prescribe treatment. We do NOT recommend specific surgeons or hospitals. We do NOT advise on whether any specific individual should or should not undergo surgery. We do NOT review, evaluate, or provide opinions on medical records, diagnostic reports, or clinical documents.

2.3 User Responsibilities

By using our services, you acknowledge and agree to the following:

  • All information provided to Surgeoninfoz during advisory interactions is accurate and provided voluntarily.
  • You understand that Surgeoninfoz provides information and educational guidance only — not medical advice.
  • All surgical and medical decisions remain entirely your own responsibility, made in consultation with your chosen qualified medical professionals.
  • You will not share any clinical medical records, diagnostic reports, or sensitive medical data with Surgeoninfoz through any channel.
  • You are 18 years of age or older, or are accessing these services with the consent of a parent or legal guardian.
  • You will not misuse, reverse-engineer, copy, or commercially exploit any content, methodology, or proprietary material provided by Surgeoninfoz without prior written consent.

2.4 No Medical Advice — Absolute Limitation

Nothing on this website or communicated through our advisory interactions constitutes medical advice, diagnosis, or treatment recommendation. Surgeoninfoz advisors are not registered medical practitioners and do not hold themselves out as such in any advisory interaction. Information provided through our service is for general educational and informational purposes only.

You should always consult a qualified, registered medical professional before making any decision related to your health, surgery, or medical treatment. Reliance on any information provided by Surgeoninfoz without consulting a qualified medical professional is entirely at your own risk.

2.5 No Recommendation of Surgeons or Hospitals

Surgeoninfoz does not recommend, endorse, or certify any specific surgeon, hospital, specialist, or healthcare facility. Any information we provide about surgeons or healthcare facilities is general educational information drawn from publicly available sources. Such information should not be construed as a professional recommendation or guarantee of any kind.

2.6 Medical Records and Documents

Surgeoninfoz does not request, collect, review, or store medical records, diagnostic reports, scan results, pathology reports, prescription documents, or any other clinical documentation. If you require a clinical second opinion, you are responsible for sharing your medical documents directly with a qualified medical professional of your own choosing. Surgeoninfoz does not facilitate or participate in the clinical review of medical documents.

2.7 Patient Autonomy

Surgeoninfoz fully respects and upholds the principle of patient autonomy. Every patient has the unconditional right to choose their own surgeon, hospital, and treatment path. Nothing in our service restricts, overrides, or influences this right. Patients remain fully free to follow any medical advice, seek treatment from any provider, and make all decisions regarding their own healthcare without obligation to follow any information provided by Surgeoninfoz.

2.8 Limitation of Liability

To the fullest extent permitted by applicable Indian law:

  • Surgeoninfoz shall not be liable for any loss, harm, injury, or consequence — whether direct, indirect, consequential, or incidental — arising from reliance on any information provided through our service.
  • Surgeoninfoz shall not be liable for any surgical outcome, medical decision, or treatment result taken by a user following any interaction with our service.
  • Surgeoninfoz's total liability in any matter shall not exceed the advisory fee paid by the user for the specific service in question.

2.9 Intellectual Property

All content on www.surgeoninfoz.com — including text, methodology, the Surgeon Selection Matrix framework, visual design, branding, and organisational structure — is the intellectual property of Surgeoninfoz and is protected under applicable Indian intellectual property law. Unauthorised reproduction, copying, distribution, or commercial use is strictly prohibited.

2.10 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.

2.11 Modifications to Terms

Surgeoninfoz reserves the right to modify these Terms at any time. Changes will be published on this page with an updated effective date. Continued use of the website following such changes constitutes acceptance of the revised Terms.