3.1 General Information Only
All content, communications, advisory calls, written materials, and information provided by Surgeoninfoz — through this website, by telephone, by WhatsApp, by email, or through any other channel — is provided for general informational and educational purposes only.
This information does not constitute and must not be interpreted as medical advice, clinical guidance, diagnosis, prognosis, treatment recommendation, or any form of regulated healthcare service.
3.2 Not a Medical or Clinical Service
Surgeoninfoz is not a medical institution, hospital, clinic, diagnostic centre, telemedicine platform, or any form of regulated healthcare provider under the Clinical Establishments (Registration and Regulation) Act, 2010 or any other applicable Indian statute. Surgeoninfoz advisors are not registered medical practitioners under the Indian Medical Council Act, 1956, or any state medical council.
3.3 No Doctor-Patient Relationship
No interaction with Surgeoninfoz — whether by call, chat, email, or in person — creates or implies a doctor-patient relationship of any kind. Surgeoninfoz does not provide, and you should not seek, medical advice through our service.
3.4 No Recommendation of Surgery, Surgeons, or Hospitals
Surgeoninfoz explicitly does not recommend whether any individual should or should not undergo surgery. We do not endorse, certify, or recommend any specific surgeon, hospital, specialist, or healthcare facility. Any reference to surgeons or healthcare providers in any Surgeoninfoz communication is for general educational and organisational information purposes only and does not constitute a professional recommendation.
3.5 No Review of Medical Documents
Surgeoninfoz does not review, evaluate, or provide opinions on medical records, diagnostic reports, scan results, pathology data, prescriptions, or any other clinical documentation. Individuals seeking a clinical second opinion must consult a qualified, registered medical specialist directly.
3.6 Patient Decision-Making Responsibility
All decisions relating to surgery, medical treatment, choice of surgeon, choice of hospital, and all other healthcare matters are the sole and exclusive responsibility of the patient and their chosen qualified medical professionals. Surgeoninfoz expressly disclaims any responsibility for decisions made by any individual based on information obtained through our service.
3.7 No Guarantee of Accuracy
While Surgeoninfoz makes reasonable efforts to provide current and accurate general information, we make no representation or warranty — express or implied — regarding the completeness, accuracy, reliability, suitability, or timeliness of any information provided. General educational information about surgical procedures, surgeon credentials, or healthcare systems may change over time.
3.8 Emergency Situations
IMPORTANT: If you are experiencing a medical emergency, please call 108 (National Emergency Number) or proceed immediately to the nearest hospital emergency department. Surgeoninfoz is not an emergency service and is not equipped to respond to medical emergencies.
3.9 Third-Party Information
This website may contain general references to third-party sources, publicly available information, or published research. Such references are provided for informational context only. Surgeoninfoz does not endorse, verify, or take responsibility for the content of any third-party source.
3.10 Regulatory Compliance Statement
Surgeoninfoz operates as an independent information advisory service. We are not regulated under the Clinical Establishments (Registration and Regulation) Act, 2010 or the Telemedicine Practice Guidelines, 2020, as we do not provide clinical services, medical consultations, or prescriptions. We comply with the Information Technology Act, 2000, the SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023 in our data handling practices.